General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Ministry of Customs and Trade

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

• ECMS: A DDP Express Service. MAX $110 and 10 lbs (4.5 KG). All duties, taxes, and import fees are pre-collected at the time of checkout to expedite customs clearance; no further payments are required at the time of delivery.

  As outlined in Article 8 of the Import Regime Decree, any natural person or legal entity with a tax number is eligible to undertake import transactions. Therefore, Power of Attorney (POA) and other documents are required to import orders in accordance with Turkish regulations.

  For Further assistance, please contact ECMS service at https://www.ecmsglobal.com/en-us/support.html

Contact Us

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